Frequently Asked Questions

Selling through GCDeal starts with a few simple details. Sign in or register, open our Sell Gift Card page, select the brand, add the unused card information and submit your request. Save the Gift Card ID. We review and verify the submission before processing the payout using the listed deduction. You do not need to accept a separate final offer.

Yes, you can submit an enquiry for an unused Amazon Shopping Voucher through GCDeal and review the displayed rate. For an eligible gift card accepted at a 10% deduction, ₹1,000 would have an estimated payout of ₹900 after verification and approval. Important: Standard Amazon Shopping Voucher issuer terms prohibit resale or transfer for value, so acceptance and instant cash payout cannot be promised for those vouchers. See Amazon eligibility details →

GCDeal can review the type and details of your card, but Amazon Pay Gift Cards also have issuer restrictions on resale and cash conversion. Any transaction must be permitted by the applicable product terms. The 10% Amazon rate example does not guarantee that a restricted Amazon card will qualify for payment.

Your submission follows Review → Verify & Validate → Payment → Paid status. GCDeal checks the card details, ownership and usable value. If your card qualifies and your beneficiary details are confirmed, payment is processed using the deduction shown at submission. No separate final offer needs acceptance.

GCDeal’s selling form includes enquiry options such as Amazon, Flipkart and Myntra. Select the exact brand and voucher type you hold; each card is reviewed individually. Final acceptance depends on its remaining balance, validity, ownership evidence and the issuing brand’s terms. Explore available gift card brands →

We focus on unused and valid cards. Already redeemed or expired vouchers generally cannot be accepted. For a partly used voucher, eligibility depends on the issuer and whether its remaining balance can be verified and transferred where permitted. Always enter the correct amount.

GCDeal shows the applicable selling rate so you can understand your estimated payout before committing. At a 10% deduction, an eligible Amazon ₹1,000 card would have an estimated payout of ₹900; ₹5,000 would be ₹4,500. At a 12% deduction, an eligible Flipkart ₹1,000 card would have an estimated payout of ₹880; ₹5,000 would be ₹4,400. The payout depends on the brand, applicable listed deduction and successful card checks. An illustrative rate does not override issuer restrictions.

Need to change your mind? Contact GCDeal Support with your Gift Card ID before payout processing. Requests may be withdrawn while still under review where feasible. Accepted or completed transactions may have different cancellation rules, so wait for written confirmation before using the card elsewhere.

After successful verification and validation, and confirmation of your bank or UPI details, GCDeal processes the payout using the listed deduction. You do not need to accept a separate final offer. Our aim is to move quickly, but payment is not automatic at submission and bank or additional review delays can affect timing.

Sign in to GCDeal and go to My Account → Payout Details. Add your own correct UPI ID or bank account information and check the beneficiary name. We use verified payout information for approved transactions; you never need to share your UPI PIN to receive money.

Save your Gift Card ID and open My Listings or Track Submissions from your GCDeal account. Here you can follow the available status updates for review, validation and payment. If anything seems unclear, send your ID and registered email to support.

Verification protects you and keeps transactions accurate. The GCDeal team may ask for supporting ownership information, balance confirmation or beneficiary checks. Share requested documents only through the designated secure channel. Never disclose OTPs, bank passwords or UPI PINs.

First review your Gift Card ID status in My Listings and confirm that your payout details are correct. Then contact GCDeal Support with your registered email, Gift Card ID and a short description. We can examine the submission status or any payment reference available.

Visit the Buy Gift Card page, choose an available brand and denomination, and check the final checkout total. Complete the payment through the available checkout method, then follow your order and delivery updates from your GCDeal account.

Not always. The face value is what the voucher can redeem for eligible purchases, while the checkout price is what GCDeal charges you. Review the listed gift card value, displayed purchase price and final total before placing an order so there are no surprises.

Look at the particular voucher’s issuer, valid-until date, purchase categories and redemption instructions. Gift cards from the same brand can sometimes have different terms. When unsure, refer to the original issuer’s conditions before buying or submitting a card to GCDeal.

Choose Forgot Password on the GCDeal sign-in page and enter your registered email address. Follow the emailed verification or reset steps to choose a fresh password. Check your spam folder if the email doesn’t arrive, and keep all reset codes private.

Contact us as soon as you notice the issue. Share the order number or Gift Card ID, the email used for the transaction and which detail needs correction. Our team can review what changes remain possible based on the current processing stage.

Have a question? Open the Contact GCDeal page and share your registered email plus the related Gift Card ID or order number. A clear description helps our team find the right transaction and give you useful next steps.

Include your Gift Card ID or order reference, brand name, transaction date and a short explanation of the issue. If attaching screenshots, cover sensitive personal details and voucher codes. Never send OTPs, passwords, UPI PINs or complete secret claim codes.

We’re here to make the process easier to understand. Use our Contact page to describe your question. If it concerns a specific listing or purchase, adding the reference number helps us investigate it accurately.

No problem—open GCDeal Sign in and choose Need a new activation email. Enter your signup email and check your inbox and spam folder. Each new activation link replaces the older one and is valid for 48 hours.

After signing in, go to My Account → KYC Verification. Upload the requested masked Aadhaar and PAN images using GCDeal’s secure form (JPG or PNG, up to 2 MB). Your submission stays Under review until the team approves it or requests changes. Do not send identity documents in ordinary email.

No. The deduction rate and estimated payout are shown before submission. GCDeal verifies your gift card, confirms the payment details, processes the payout and updates the status to Paid. There is no separate Accept Offer button or approval step for the customer.

Sign in and open My Account → My Purchases to follow your orders. Payment status and delivery status are separate: a paid order still needs fulfilment. If a voucher hasn’t arrived, contact support with your order number; do not assume instant delivery unless it was specifically confirmed.

Yes, if your activated GCDeal account uses the same email address as the original guest submission. Open Track Submissions → Link an older guest submission, enter your Gift Card ID and follow the prompts. If the email doesn’t match, contact support for an ownership review.